faq

FAQ

How much do you charge for consultations??

The initial consultations are free of charge with maximum of 2 hours. We can come to your venue if ?you prefer. Site visits are available should we don’t know the venue. It is by appointment only and free of charge for Sanur, Canggu, Jimbaran & Uluwatu area.?

What is the price included??

The price we quoted will include delivery, labor for setting up, labor for packing down and in some occasion for standby during the event.?

When should we book and confirm the service?

We recommend booking the date ahead of time, generally 6 to 8 months in advance. Booking is secured when deposit is made to us and after the receipt has been issued from our part. ?

How do I pay a deposit and what form of payments do you accept?

We require 20% deposit when you secure the date and the outstanding amount two weeks prior to your event day. We accept cash or you can transfer the amount into our bank account. All fees incurred during the transfer will be borne by client.

Will you work within my budget?

Let us know so we know what to recommend. We will give you advice on how and where to place the?flowers for maximum effect and what kind of flowers for the best value to achieve the look you want.

How much will my wedding flowers cost??

It will depend on the type of flowers, availability, the amount of flowers you will need and how to make ?it. It will helps if you have a specific ideas of decoration you want before the consultation so we can ?guide you towards appropriate recommendations. We prefer not to have the cookie cutter design for each client?.

What is your terms & conditions??

Products
All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice.?
In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no ?later than 1 week after the event date. ?

Prices
Price listed in the quotation are valid for a maximum of 14 days from the day of consultation.

Cancellation
Orders may be amended or cancelled up to 3 weeks prior to the event date by email and you should? hear from us within 24 hour.?
Deposit is non-refundable and orders may not be cancelled one week before the event date.?